FAQ
Everything you need to know about processing, shipping, exchanges and order support.
Most BABES pieces are made to order in Los Angeles. Please allow 3–7 business days for processing and production before your order ships.
The shipping speed selected at checkout begins after processing is complete.
In a rush? Email us and let us know when you need your order. We’ll see what we can do to accommodate your timeline.
Once your order is prepared for shipment, you’ll receive a tracking number for your records.
Receiving a tracking number does not always mean your package has left our facility. Your package may still be with us awaiting carrier pickup, or the carrier may not have completed the first scan yet.
Please allow 1–2 business days for tracking to update.
Delivery estimates begin once your order has completed processing and has been accepted by the carrier.
- U.S. orders: generally 4–5 business days after shipment.
- International orders: generally 7–20 business days after shipment.
Carrier delays, customs and holidays may affect delivery times.
BABES does not accept returns for refunds, but eligible items may be exchanged.
If you need a different size or would like to exchange for another item, contact us with your order number and the item you’d like to exchange.
Items must be unworn and returned in their original condition.
Before sending anything back, please contact our team and receive approval for your exchange.
Once your exchange is approved, we’ll provide instructions for sending your item back. Please do not send items back without prior approval, as we need to verify the exchange before it is returned.
Customers are responsible for return shipping costs unless otherwise approved by our team.
If your tracking shows that your package is being returned to sender, please notify us as soon as possible.
Letting us know that the package is already on its way back allows our team to get ahead of the return and expedite the reshipment process once it arrives.
Please keep your packing slip and all original packaging.
Your packing slip helps our team verify what was packed with your order. When contacting us, include your order number, the missing item, and a photo of your packing slip.
Swimwear, thong bodysuits and sale items are final sale for safety, hygiene and final-sale reasons.
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Get in touch
Have questions? Get in touch with us at any time.